Help and support videos
Set up and operate AIRWORKS machines and get assistance.
Made in Germany
Help and support videos
How easy is it to set up and operate a machine? What is the function of the CIRRUS touch display? What does optimal handling of cushions and films look like? Our videos provide quick answers to all the essential questions. They can also help you should problems arise.
Machine set-up
and operation
CIRRUS touch
display
General
troubleshooting
Cushion is losing
air
Cushions are popping
quickly
Go to support
request
Machine set-up and operation
Step by step, our videos demonstrate how to properly set-up and operate your new machine. They provide answers to all the essential questions on the positioning, installation and operation of CIRRUS Maxx and CIRRUS Vario. They also provide information on the proper use of our films. Learn all the important details in the video now!
Getting started
CIRRUS Maxx
CIRRUS Vario
How should the machine be positioned?
How is the film roll properly mounted?
How is the film properly threaded in?
What settings must be made?
Where can I find the setting values?
Getting started
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More informationThreading in the film
CIRRUS Maxx
CIRRUS Vario
Note: All temperature values can be found in the table
How is the film roll properly mounted?
How is the film properly threaded in?
What do I need to be especially careful about?
Where can I find the setting values?
Threading in the film
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More informationTouch display
For intuitive operation
CIRRUS Maxx
CIRRUS Vario
What settings can be made?
Where do I enter the setting values from the table?
Touch display
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More informationTroubleshooting
Our machines are easy to set up, intuitive to operate and remain practically maintenance free. It is possible, however, that for example an incorrect machine setting could lead to complications during the packaging process. In most cases, these issued can be eliminated quickly. Our three support videos answer the kex questions.
Support 01
Cushion is losing air/Sealing seam is severed
CIRRUS Maxx
CIRRUS Vario
Is the temperature set correctly?
Where can I find the temperature values?
Where do I set the temperature values?
Support 01
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More informationSupport 02
Cushion is not filling with air –
Six possible reasons
CIRRUS Maxx
CIRRUS Vario
Is the fan set correctly?
Are the film layers separated?
Is the film roll properly mounted?
Is the tensioning handle tightened?
Is the rotation direction of the film roll correct?
Is the pipe mounted the right way round?
Support 02
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More informationSupport 03
Cushions pop quickly
or cushions are losing air
CIRRUS Maxx
CIRRUS Vario
Is the temperature set correctly?
Is the fan set correctly?
How is the film removed from the machine?
How is the film properly re-threaded?
Where can I find the setting values?
Where do I enter the setting values?
Support 03
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More informationRequest operating instructions
for your machine
We’ll gladly send you the right operating instructions for your machine, including the setting values. Please tell us your machine’s serial number, which can be found on the silver sticker.
Support contact
Have you watched our help and support videos, but still have questions?
Write to our support department. We’ll contact you as soon as possible.
Please also feel free to call us!
